Mobile App Adoptions
If someone else built it, that’s OK, we regularly adopt these apps like they’re our own. We’ll happily support, maintain and develop features for mobile applications.
Ongoing Support from Mobile Application Experts
We're here for you, even if we didn't build your application. We have a dedicated support team to make sure your app stays up, secure and supported.
GRAYBOX believes in adoptions — we frequently get the opportunity to support and maintain mobile applications that we didn't originally plan, design or build.
Other agencies call this unconventional, as there are always landmines somewhere in the app that we don't know about, but we believe that adoptions are a critical way for your business to get the most out of your original investment in your application.
Moreover, your application is never really, "done." It requires constant updates, patches, redesigns, and refactoring to stay relevant to your customer and the market trends; it would be wasteful to throw it all out when everything is constantly getting remodeled.
To staff our support team, we have dedicated resources that are 100% available just in case you need something urgently. Our support team does proactive maintenance and monitoring when they aren't fixing something critically, but in case you need them we can fix most revenue-blocking or reputation-damaging critical issues within a day, or up to 5-days if it's not hurting your reputation or bank account.
This level of ongoing support is one of the most popular options we have with all of our client-partners as it keeps them safe, secure and taken care of.
Support When You Need It
There are no fees or charges for us to be on record as your support team. Just call, email, text, slack or message us when you need and we'll get it fixed. It's your on-demand team.
We stay on top of the latest trends, updates, patches and security issues that might impact both your host or your application layer. We then alert you if anything needs to be addressed before it becomes a crisis.
Dedicated Team, Here to Help
We have a dedicated support team that is already available and here to help. Critical issues are resolved same day, and non-critical issues are resolved within a week.