If another company designed and/​or built your current web application, know that we regularly adopt these apps like they are our own. We’re here to help provide support and feature development.

GRAYBOX believes in adoptions — we frequently get the opportunity to support and maintain web applications that we didn't originally plan, design or build. We're here for you with a dedicated support team to make sure your app stays up, secure and that every user session is great.

Other agencies call this unconventional, as there are always dangers that lurk somewhere in the app that we don't know about. But we believe that adoptions are a critical way for your business to get the most out of your original investment.

Moreover, your application is never truly, "done" — it can require constant updates, patches, redesigns, and refactoring to stay relevant to your customer and the market trends anyway; it would be wasteful to throw it all out when everything is constantly getting remodeled.

To staff our support team, we have dedicated resources that are 100% available just in case you need something urgently. Our support team does proactive maintenance and monitoring when they aren't fixing something critically, but in case you need them we can fix most revenue-blocking or reputation-damaging critical issues within a day, or up to 5-days if it's not hurting your reputation or bank account.

This level of ongoing support is one of the most popular options we use with all of our client-partners as it keeps them safe, secure and taken care of.