Business Operations & Process
Change and constant iteration are the hallmarks of a successful business. We work with you across a variety of processes, team dynamics, and operational functions to optimize how your business runs.
Know your company inside and out
Process optimization is a never ending cycle — entropy will always win. Stay in front of your organizational decay by always improving your systems, processes, and people's skills. We help you build a sustainable culture of innovation and improvement.
Process / Experience Improvement
Everyone needs an outside perspective sometimes. As experts in all things digital, we can help improve your internal processes or your customer experience in this digital-first world.
Digital Transformation
We'll help you navigate the myriad of digital tools and integrations possible to build the best solution for your business.
PCI Compliance
Navigating PCI compliance is difficult and complicated. Our ecommerce strategists are fluent in the details of PCI compliance and can help ensure that you are both secured and verified.
Team / Department Assessments
Your internal team is your strongest asset, and should work like a well-run machine. Sometimes however, that machine is off-kilter. We can help by reviewing your team dynamics and making your team get on the same path again.
Systems Integration
When your digital systems are successfully integrated it can revolutionize the efficiency and profitability of your business.
Business Reporting & Intelligence
Your business won't run on autopilot. Leveraging business intelligence reporting can be a great way to provide those insights to empower your team to make effective decisions for your company.
Order Fulfillment
Companies should view their Order Fulfillment tools, people, and processes as their last chance to delight a customer in the transaction process. By giving intentional thought and planning to the systems and workflows of your Order Fulfillment, you can ensure it is a net gain for your business.
Virtual CTO
We'll inject your executive team with digital-first thinking and technical expertise.
RFP / System Selection
The consultants at GRAYBOX bring experience and deep knowledge the to the table to help your company plan, evaluate, and execute on software selection initiatives.
