Point of Sale and Kiosks
Single-use digital kiosks have been available for a long-time, but their usability is rapidly expanding into new and exciting areas. We can design, build and implement embedded software applications for Kiosk and POS use.
Your Point of Sale Application, Deployed on Premise
Kiosks and Point of Sale applications are a hybrid of both the physical hardware and the custom software embedded into that device. Together they form a unique experience for customers to get what they want done, quickly and seamlessly.
Creating a unique Kiosk or Point of Sale system for your business poses some unique challenges that are difficult to overcome.
First, a Kiosk should be holistically centered around what the objective of your customer is — why does that device exist? The hardware and unique software needs to be designed to get the customer in and out of the machine as quickly and as easily as possible.
Secondly, you'll have many of your devices manufactured and distributed all over — as such, you need sensors embedded on them to report back to a centralized reporting infrastructure to monitor, maintain and manage their deployments. They will need software updates. Hardware will fail. The store won't turn it on. Someone will try to steal it. The challenges are endless, but you must stay on top of them.
Finally, each kiosk needs to have multiple user modes — for the customer, for the employees, for a regional administrator, and for manufacturing. Getting everything to work easily for the unique needs of each group is no small feat.
We love these challenges and enjoy creating custom software/hardware or optimizing how well your current kiosk or point of sale functions.
Designing for a single-functional use (embedded into a hardware device) is a totally different design paradigm than designing for the web or for traditional software. The priorities are in doing that one task in the most optimal and transparent way.
Hardware + Software
The blend of custom hardware and software makes for an interesting project, as it opens up new opportunities to delight customers and make their use of your kiosk easier. We can work with fabricators to build something that enhances the experience.
All Kiosk and POS systems are internet connected and are maintained & monitored from a centralized cloud. We build unique management and reporting dashboards for your devices wherever they are.